Shipping
All duties, taxes, and fees are included at checkout. You won't pay anything else upon delivery.
| Destination |
Shipping Cost |
Delivery Time |
| Metropolitan France |
FREE over €180 |
2-4 business days |
| International |
Calculated at checkout |
5-7 business days |
Upon shipment, we will provide you with the tracking number of your package.
Returns
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
Final Sale Policy for Sale Items (Outside EU): Please note that sale items are considered final sale and are non-refundable when shipped outside the EU.
Return Costs by Location
Please refer to the chart below for return shipping costs based on your location.
| Location |
Return Cost |
| Paris Store (3 rue du 29 juillet) |
FREE |
| Metropolitan France |
€10 |
| Europe (excluding UK) |
€10 |
| USA & United Kingdom |
€20 |
| Rest of the world |
€20 |
How to Return
To start a return, log in at destreeparis.returnscenter.com to request your prepaid return label.
If your return is accepted, we'll send you a return shipping label with instructions on how and where to send your package.
Important: Items sent back to us without first requesting a return will not be accepted.
For our customers in Paris, you can return or exchange your product free of charge directly at our store: 3 rue du 29 juillet, Paris.
You can always contact us for any return questions through our contact form.
Refund Process
From the moment we receive your return, it can take up to 15 days to be processed. Once a return is approved, the value of the purchase will be refunded by the same method you made the original payment. Shipping costs are non-refundable.
You will receive an email confirmation once we have confirmed reception and condition of the returned items.
