RUST Asymmetric Leather Quilted Bag
Estimate shipping
Product information
Shipping
Shipping costs are free for any orders over €180 in Metropolitan France, where we deliver within 2 to 4 working days from the date of purchase.
Abroad, shipping costs are charged and the delivery is estimated within 5 to 7 working days from the date of purchase.
Upon shipment, we will provide you with the tracking number of your package.
Returns
We have a 14-days return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Final Sale Policy for Sale Items (Outside EU):
- Please note that sale items are considered final sale and are non-refundable when shipped outside the EU.
- For our customers in Paris, you can return or exchange free of charges your product directly at our store: 3, rue du 29 juillet in Paris
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Europe (excluding UK): mandatory prepaid 10€ labels for returns Europe (excluding UK). Please log in on http://destreeparis.returnscenter.com to start your return request.
- USA and United Kingdom: mandatory prepaid 20€ labels for returns. Please log in on http://destreeparis.returnscenter.com to start your return request.
- Rest of the world: mandatory prepaid 20€ labels for returns. Please log in on http://destreeparis.returnscenter.com to start your return request.
From the moment we receive your return it can take up to 15 days for it to be processed. Once a return is approved the value of the purchase will be refunded by the same method you made the original payment and does not include shipping costs.
You will receive an email confirmation of refund once we have confirmed reception and condition of the articles.
F.A.Q.
What payment methods can I use?
We accept the following payment methods:
- Visa
- Eurocard/Mastercard
- PayPal
- Gift cards
Can I purchase items with another currency?
Yes, you may select a currency based on your personal preference. When you select your country in the country selector on the upper right of the website or are taken directly to your country’s version of the website, you will see prices listed in the regional currency.
Can I make changes to my order after it’s been placed?
We do everything we can to fulfill orders quickly and unfortunately cannot make updates after an order has been placed. These changes include removing or adding products and/or changing the delivery address. If a mistake has been made with your order information, it’s quickest to create a new order with the correct information and then let our Customer Service know.
Do you offer e-gift cards for international customers?
E-gift cards are available for all customers, regardless of their location.
How To Return My Items?
We have a 14-days return policy, which means you have 14 days after receiving your item to request a return.
Please note that sale items shipped outside the EU are considered final sale and are non-refundable.
For our customers in Paris, you can return or exchange your product free of charge directly at our store: 3, rue du 29 juillet in Paris.
